90th IMA Conference: Day 2B--Conflict Resolution Studied, Central Illinois (and nearby MO) shines
About six concurrent sessions were available at 2 pm and I went to "Effective Conflict Management Strategies." Presenters Kym Anderson and Susan Weiss broke us into groups of 4-8 people and had us answer three questions: what created conflict at work, why did these causes exist and how was conflict addressed? They had a matrix of sorts (looked more like an box with an "X") with five conflict approaches:
avoid; accomodate; compromise; compete (or authoritatarian) and colloborate. Each approach had uses and problems--even collaboration, which sounds like the best in theory, is too time-consuming for trivial issues and urgent issues. The seminar was reasonably good but not the best of the programs.
At 3:45, I attended a panel discussion on the CMA and how it could help a young accountant's career. The all-star panel included moderator Dennis Whitney, Jerry Van Os of Westminister University in Utah, Kathy Fitzpatrick of Johnson and Johnson (yes, that J&J), Javier Canos of Racetrac (a southeastern gasoline chain) and new IMA CFO Doreen Reemen. The panel indicated the advantages which they felt they received from earning the CMA--one slide indicated that CMAs earn 20-25% more over their careers compared to accountants without certification. I posed a question about whether the CMA could help with future changes in accounting and the best answer came from an attendee who was on the Illinois State faculty (name Harlan Fuller) who said that studing for the CMA sharpened one's study skills and prepared accountants to research changes in the field.